Free shipping over $150 and free cooler with orders over $100.
We aim to have your order posted within 24-48hrs (excluding weekends).
Once your item has shipped and you receive tracking (please check your spam folder), please allow 1-2 days for the tracking to update before reaching out to us.
If an order is shipped from GFOUR BRAND to an incorrect address that you as the customer provided, you as the customer will be responsible to repay for reshipping. We WILL NOT assume responsibility for invalid information given by the customer. GFOUR BRAND WILL NOT assume responsibility for lost or stolen packages.
GFOUR BRAND is NOT responsible for:
But, we WILL replace your order if AUSPOST deems it as LIT (lost in transit) or it is damaged during delivery etc.
Send item(s) to:
GFOUR BRAND
2/12 Archimedes St
Darra Q 4076
When returning an item please include a note with the following information:
Name, E-Mail, Order Number, Item(s) Description, Reason for Return.
If you do not include this info with your return, it will delay the process.
If you have any questions regarding our return policy please feel free to contact us via email - info@gfourbrand.com
Items must be received back to our warehouse no later than 30 days from the date you received your order. Be sure to plan 7-14 days for shipping time. Please use a tracking service when shipping back a return a notify us of the tracking details as soon as possible
Sale items will not be accepted as returns.
Refund Type
We do NOT offer exchanges - once your returned item/s are received and assessed we will issue a refund into the same account as your payment came from (excluding the original postage costs).
Please be sure to retain your tracking number when shipping back a return. We are not responsible for lost packages when shipping back a return.
All items must be returned in NEW condition. This means items must be unworn, unwashed, odour & pet hair free, must not have any marks or stains in order to be eligible for a refund
**All returned caps MUST be returned in a box that does not squash the hat in any way. NO SATCHELS
If any of the return items are found in the above conditions, we will return the item to you and you are required to pay the shipping.
Defective Items: if you believe you received a defective item you must notify us via email within three days of the delivery confirmation date, otherwise it is considered wear and tear. No exceptions.
Incorrect or Missing Items: If you received your order and there is an item missing OR you received the incorrect item, you must inform us via email within 3 days of receiving your order.
DISCOUNT CODES OF ANY KIND MUST BE APPLIED DURING CHECKOUT. WE WILL NOT GO BACK AND APPLY DISCOUNT CODES TO ORDER ONCE THEY HAVE BEEN PLACED. NO EXCEPTIONS.
** Discount codes can not be used in conjunction with any other offers or discounts.
GFOUR Brand has been a proud supporter of the CapRescue service since 2020.
Supporting our local not-for-profits is something we are extremely passionate about therefore we will be donating the ENTIRE amount raised from the sale of our Limited Edition CapRescue caps.
The caps are available in both adults and children sizes and $38 from every cap is donated!
***Please read about this vital service below***
RACQ Capricorn Rescue is a community based, not-for-profit, registered charity, this Service provides a world class, dedicated aerial search and rescue helicopter with full aeromedical and counter disaster capabilities to service the Central Queensland region. Encompassing an area of over 350,000km2 they keep a community of more than 300,000 people safe.
This vital Service operates 24 hours a day, seven days a week, 365 days a year.
Since 1996 this dedicated team has provided their service to the CQ region for free. With annual operating costs projected upwards of $10.3 million, they rely on 40% of this through valuable partnerships, funding, events, and donations from within the communities they service. The generosity and continued growth of these valuable partnerships are as vital to RACQ Capricorn Rescue as this Service is to our community.